Returns

Terms and conditions for returns

Faulty products and incorrectly supplied products may be returned.
Opened products might not be accepted, or they might attract a re-stock fee. This is at the supplier's discretion once they have inspected the goods.

If the product has a carry-in / return to base warranty, products that fail due to a manufacturing fault will need to be returned to the supplier, or to us. The supplier will evaluate the product, who will make a decision on what options are available.

If the product has an on-site warranty, kindly contact the supplier directly for support on the product. You are welcome to email us for assistance regarding these details.

Please view our full T&Cs here.

Order Information

Order ID

Order Date

Customer Information

First Name

Last Name

E-Mail

Telephone

Product Information

Product Name

Product Code

Quantity

Reason for Return

Dead On Arrival

Faulty, please supply details

Order Error

Other, please supply details

Received Wrong Item

Product is opened

Yes

Faulty or other details

Back